CRM manages customer-facing sales, quotes and support; ERP manages internal resources such as stock, purchasing, accounting and staff. Off-the-shelf CRM and ERP products are a strong start for standard processes. When your workflow has industry-specific steps, or your current systems don’t see each other, Tulpar builds custom CRM and ERP solutions that bring these processes together around how you work.

Solutions we have built

  • Industry-specific CRM: in Tattoonets, customer records, online booking, artist and driver notifications, transfers, deposits, commissions and cash run in one flow.
  • Bookkeeping and ERP modules: TulTrack combined customer and supplier accounts, invoicing, stock and warehouses, cheques and promissory notes, collections and payments, staff and reporting.
  • e-Invoice and e-archive integration: invoices created, sent and posted to accounting records automatically.
  • Management dashboards: in Municipality Mobile Manager, income and expenses, receivables and payables, and staff summaries on a manager’s phone.

Off-the-shelf or custom?

Products such as HubSpot, Zoho, Odoo or Logo give a quick start for standard processes. Custom development comes forward when you need industry-specific steps, deep integration, control over licence costs with many users, or reporting on your own data model. As a middle path, we can take an off-the-shelf product as the core and build the missing modules and integrations.

Scope

Customer and company records, opportunities and quotes, accounts and stock, e-invoice and e-archive integration, role-based permissions, mobile access, data migration from existing systems, management reports.

Approach

Together we map where customer and finance information lives today and where it gets lost, and identify what your current products cover and what they don’t. We start the project with the most manual process.

Related guides: What is CRM? Off-the-shelf CRM or custom CRM software? and What is ERP? Choosing and integrating ERP for SMEs.

Frequently asked questions

What is the difference between CRM and ERP?

CRM manages customer-facing sales, quotes and support. ERP manages internal resources such as stock, purchasing, accounting and staff.

Should we choose off-the-shelf CRM/ERP or custom development?

Products such as HubSpot, Zoho, Odoo or Logo give a quick start for standard processes. Custom development comes forward when you need industry-specific steps, deep integration, control over licence costs with many users, or reporting on your own data model.

Can you keep the product we use and build what it lacks?

Yes. We can take an off-the-shelf product as the core and build the missing modules and integrations. At the start we identify together what your current products cover and what they don't.

Have a software idea, or are your current systems slowing the work down?

Let’s work out where it makes sense to start. Book a free 30-minute discovery call, phone us or send an email.

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